The Tutor.com Blog

Tomorrow marks the end of National Library Week 2012 and we’ve had a great time these last few days recognizing all our libraries have to offer. We thought a fun way to close out the week would be to share some quotes from prominent figures that celebrate what libraries mean to them. From members of the Supreme Court and astrophysicists to actors and actresses, we all value the resources that the libraries in our communities provide. Where else could we fight dragons, study for the SAT, and file our taxes, all at the same time?

“Libraries store the energy that fuels the imagination. They open up windows to the world and inspire us to explore and achieve, and contribute to improving our quality of life. Libraries change lives for the better.” Sidney Sheldon, Author

“In my work a good library is essential. It enables me to learn the background and previous discussions of the various issues I am called upon to decide. It provides the stability and continuity for the rule of law.” Sandra Day O’Connor, First female member of the Supreme Court of the U.S.

“My guess is (it will be) about 300 years until computers are as good as, say, your local reference library in search.” Craig Silverstein, Director of Technology, Google.com.

“Libraries have always seemed like the richest places in the world to me, and I’ve done some of my best learning and thinking thanks to them. Libraries and librarians have definitely changed my life and the lives of countless other Americans.” Barbara Bush, Former First Lady of the United States

“When I was young, we couldn’t afford much. But, my library card was my key to the world.” John Goodman, Actor

“I think the health of our civilization, the depth of our awareness about the underpinnings of our culture, and our concern for the future, can all be tested by how well we support our libraries.” Carl Sagan, American astronomer, Astrophysicist, Cosmologist, Author and Science Communicator

“What in the world would we do without our libraries?” Katharine Hepburn, Actor

Source for all quotes comes from: http://www.libraryquotes.org/index.html

Each April thousands of libraries across the country are celebrated throughout National Library Week. This year, NLW takes place from April 8-14^th and we are as excited as ever to join in on the fun! You may have recently heard about our <3 Tutor.com campaign that we kicked off at the 2012 PLA Conference a few weeks ago. The campaign centers around the fact that over 60,000 student comments have included the word “love” or “<3” in our post-session surveys. We celebrated at PLA with bookmarks, banners, t-shirts and more. But for NLW we wanted to share the <3. Check out some of those comments below where students have taken the time to tell us that they <3 their libraries.

“I love and am so grateful for this service!  I think it’s great that the library offers it.”

“I love how my library offers this! It definitely helps me improve and get better grades ”

“I LOVE THIS! NEVER STOP THIS! I USE THIS AND IT HELPPSSSS! <3 YOU LIBRARY AND TUTOR.COM!!!!”

“i luv it  thx library! and website for tutoring    yay!    ”

“I  LOVE IT SOOOOOO MUCH.. I AM GRATEFUL MY LIBRARY OFFERS IT! MUCHO GUSTO”

“Hilary E. was a good tutor. She helped me a lot with my essay. I really love this service! Thank you SJ library”

“I love this site.. my library provides it which is awesome! I use it all the time.”

“Bilal M. was the best tutor I have had so far.  I love that the library offers this service, it really helps me with school.”

“Every time I use this service I am so thankful for it! When I don’t remember how to do things or am confused over topics discussed in class, I can come here and have somebody explain it to me- which is simply amazing! I am ECSTATIC that my library offers this service and I hope they never stop.”

 All comments are unedited

March kicked off conference season here at Tutor.com. We headed to Philly for Innovations 2012 hosted by the League for Innovation, to Chicago for the T³ International Conference and then ended the month back in Philly for both the Public Library Association Conference and the ASCD Annual Conference. Suffice it to say, we have been busy! Throughout our travels however, we’ve stayed on top of trends in the marketplace. From the beginnings of a national effort to adopt digital textbooks, to a PEW report focusing on the ever changing demands of libraries in hard economic times, to Connecticut legislation moving away from remedial college classes, a lot has been going on. Check out our top reads below!

U.S. Officials Tackle National Adoption of Digital Textbooks  via Education Week: The Federal Communications Commission, the newly formed LEAD Commission, and the U.S. Department of Education met today with textbook publishers and technology providers in Washington to discuss the future of digital textbooks in K-12 classrooms.

The Library in the City: Changing Demands and a Challenging Future report via Pew: Big-city public libraries have rarely been as popular as they are today and rarely as besieged. The hard economic times of recent years have generated increased demand for the free and varied services libraries provide, even as revenue-challenged local governments have cut back on contributions to library budgets. All this comes at a time when libraries are being asked to perform a new and changing range of functions. This report looks at how Philadelphia is faring and the challenges facing urban libraries across America.

Measure Would End No-Credit Remedial Classes at Colleges via The Hartford Courant: Students at community colleges who take at least one remedial course are about half as likely to graduate in three or four years as students who don’t. Now state lawmakers have gotten behind legislation that would eliminate no-credit remedial college classes by 2014, replacing them with regular credit-bearing classes that come with embedded remedial support for students who need it.

Tutor.com App Now Available Through Boopsie via Boopsie.com: Tutor.com and Boopsie, the leading mobile solution for universities and libraries worldwide, announced the availability of Tutor.com through the Boopsie platform. The partnership will make it easy for library patrons whose libraries subscribe to both services to access a live tutor anytime, anywhere through the Boopsie native mobile app.

Educational Opportunity for Military Children via The Huffington Post: The vast majority of the 1.2 million school-aged military children attend public schools. While there are schools that are models of how to support military students, most are still not equipped to help these students manage the stresses of military life. Worse, many school districts, including some near military bases, have no idea if there are military students in their classrooms, let alone how many. How can schools support military students if they don’t know who they are?

Did we miss something? Let us know what your top read for March was in the comments section below.

What better place to kick off <3 Tutor.com than in the city of brotherly love! That’s just what we did last week while in Philadelphia, PA for the Public Library Association (PLA) Conference. It was a marathon of great conversations with librarians, handing out cell phone socks and catching up with clients. And while the busy conference created countless great memories including a scrumptious tapas feast at Continental Midtown, there were some  highlights we couldn’t stop talking about back in the New York office.

Kicking off <3 Tutor.com

We mentioned it above, and if you didn’t get a chance to stop by our booth at PLA, let’s take a minute to share the “love”.  At conferences we are thrilled when clients stop by and tell us how the students in their community “just love Tutor.com!”  Students tell us too. Over 60,000 times! That’s right. Students have left over 60,000 comments after a tutoring session that included the word “love” or the text symbol “<3”. So at PLA 2012 we kicked off our <3 Tutor.com campaign, complete with bookmarks, cell-phone socks, badge ribbons, t-shirts, banners, balloons and a cocktail reception celebrating our own <3 for libraries! Not to mention a delicious new drink that the Field House created just for our library clients called the <3 warmer.

Budget Friendly Panels

Tutor.com had the opportunity to host two excellent panels this year. The first, Creative Funding: How to Afford the Services Your Community Wants, was moderated by Tutor.com CEO George Cigale and focused on different ways three libraries provided successful programs while dealing with either moderate budget constraints or massive cutbacks. There were thought-provoking ideas all around, from partnering with local businesses to help fund programs as Cathy Deane explained Mount Prospect Public Library did, to working closely with your political representatives as Jinny Baeckler from Charlotte Mecklenburg Public Library suggested.

The second panel, Engaging with Teens on a Shoestring Budget, drew a large crowd and provided excellent insight for how to utilize different platforms to generate excitement in teens while at the library. One of the coolest ideas was from Stephen Grubb of Broward County Library where they are going to paint QR codes on the sidewalk! Michele Gorman from Charlotte Mecklenburg Library and LeeAnn Anna from Carnegie Library of Pittsburgh shared how to get on teens’ level.  Their advice – don’t try to talk like a teen. Rounding out the presenters, Judy Boyce from West Baton Rouge Parish Library shared how her library kicked off their successful Live Homework Help program for teens through Tutor.com.

Find all of the handouts for the PLA 2012 panels here.

Enjoying all PLA & Philly had to Offer

We were never short of things to do in Philly.  Famous Philly Cheese Steaks hit the spot at the fantastic Reading Terminal Market right next door to the convention center where we also ran into two friends from Beauregard Parish Library. Yet, the PLA exhibit hall seemed even busier than the city itself. Talking with librarians from across the country, we were excited to share our new availability on the Boopise app , discuss our mobile solutions through our HTML5 classroom compatibility and direct clients to all the updated, ready-to-print materials on the Client Resource Center.

While we’re sad to say good bye to Philly we’re already thinking about good times ahead at PLA 2014 in Indianapolis!

Did you miss us at PLA 2012? Be sure to stop by and say hi at ALA Annual in June; visit us at booth #1280.

Check out our photo album of all the fun we had in Philadelphia on Flickr!

“We are never more human than when we play.” – John Huizinga

Gamification is a buzz word that seems to be everywhere we turn lately. But a lot of people are still wondering what it is and, more importantly, how we can incorporate it efficiently and inexpensively into our libraries. We partnered with YALSA to hold a webinar for Teen Tech Week, lead by library innovation specialist Joe Murphy, to explain exactly what this is and how you can utilize it in your community.

When most of us think of gaming, we envision teenagers playing World of Warcraft in their bedrooms, but gamification is actually a much broader term. It can be defined as “Integrating game dynamics into your site, service, community, content, or campaign, in order to drive participation.” Aside from being fun and engaging, gamification can provide several real-world benefits to your community. According to gamification expert Jane McGonigal, it can increase resilience to future challenges, improve problem solving skills, and the boost one’s ability to approach challenges with a positive attitude.

Joe discussed several ways we can incorporate gamification into our libraries, including using QR codes to create scavenger hunts for learning the library and providing badges for library accomplishments like summer reading programs. He also discussed how embracing these new strategies can help market libraries’ relevancy in a changing environment.

We learned a lot from the webinar, and we know you will too. You can watch the full recording here.

As Joe would say, “Be Inspired, Have Fun, Game On!”

Even with its extra day, February still felt like it went by in the blink of an eye. And while it was still the shortest month of the year, we were in no way short on reading material. This month our top reads varied from a U.S. Department of Education follow up on Digital Learning Day and their release of the ‘Digital Textbook Playbook’, to the mobile state of libraries,  to Tutor.com’s very own commercial release of MyLivePD, the online coaching service for Math teachers. Check our entire list of top reads out below and tell us what great articles you read this past month!

•  Ed. Dept., FCC Unveil ‘Digital Textbook Playbook’ via Education Week: U.S. Secretary of Education Arne Duncan and Federal Communications Chairman Julius Genachowski were on hand to unveil the new “Digital Textbook Playbook,” a resource designed by the Digital Textbook Collaborative to help guide educators in their transition to electronic resources, as the pair headlined a national online town hall meeting for the inaugural Digital Learning Day.
• Number of U.S. adults with college degrees hits historic high via The Washington Post: Representing a historic high, three in 10 adult Americans held bachelor’s degrees in 2011, census officials reported Thursday.
• The State of Mobile in Libraries 2012 via The Digital Shift: As patrons embrace mobile devices, libraries need to provide new services. Here’s a look at the state of mobile library services—and what libraries need to do to stay on the radar.
• Younger, wealthier students pick community college, bringing expectations via Inside Higher Ed: Community colleges are hot these days, and not just with photo-op seeking politicians. They’re an increasingly popular choice for 18-22 year-olds from the upper middle class, thanks to cheap tuition, a career focus, smoother transfer options and growing public respect for the sector’s academic chops.
• Tutor.com Launches MyLivePD Online Coaching Service for Mathematics Teachers via Tutor.com: MyLivePD™ Online Coaching Service, the first and only on demand professional development program, is now available to all mathematics teachers, announced Tutor.com, from the American Association of School Administrators (AASA) National Conference on Education.

We were excited to kick off 2012 at ALA Midwinter this past January. It was great to catch up with clients and meet a lot of new people. One of the things that made this conference particularly fun was that it was the first ALA MW for Bob Bonocore, one of our Client Services Managers. Check out his recap of ALA MW below to find out his highlights and takeaways!

Susan, Erin Chesnutt, and Bob!

Starting with Tutor.com just under a year ago meant that this January I was able to attend my first ALA Midwinter conference. I packed up my Pennsylvanian home office and headed down to Dallas, TX to get in on all the fun. And fun it was. Between the amazing steak and service at Hoffbrau Steaks, to the Tutor.com team’s impromptu photo shoot near the City Hall bulls, Dallas was a great host city for the conference; not to mention all the fun going on inside the convention center. After kicking off the mornings with pre-show dancing to “Moves like Jagger”, it was great to spend each day connecting with clients face-to-face. Highlights included catching up with Dawn LaValle, from Fairfield Public Library in Connecticut, to chat about local news coverage of Tutor.com and its positive impact on the community. Then on Saturday, I was sure to celebrate National Hug Day with Erin Chesnutt, from Beauregard Parish Library in Louisiana.

While all my conversations in the booth varied, each one seemed to touch on one of three main points: adult users, client resources and mobile solutions. If you weren’t able to attend ALA Midwinter and stop by our booth, here’s what you might have missed:

1. Not Just for Students –Libraries are still one of the most important organizations for job seekers in their communities. I had many conversations in the booth about how libraries are addressing this challenging issue. When most people think of Tutor.com, tutoring assistance for students in K-12 comes to mind. However, we also provide adults with tutoring and other resources in our Adult Education and Career centers.  Job seekers in your community can upload their resume and work in real time with a career specialist when they use ProofPoint™ Writing Center. Our tutors also provide job search tips and best practices as well as interview preparation assistance.
2. Fresh, New and Ready to Use! –Promoting your library’s resources to the community is a necessary but time consuming task. Our clients are also our partners. We do as much as we can to provide the materials needed to help create awareness. Recently we added several new resources to the Client Resource Center and updated many others, including posters, fliers, monitor strips, bookmarks, recorded demo sessions and PowerPoints to present to educators, parents and students. Check out the new resources at www.tutor.com/clients. While you are there, take a look at our Demo Resources to view recorded sessions.
3. Tutor.com: Anywhere, Anytime – With Tutor.com’s mobile services, your patrons can use our most popular features in a mobile environment. They can connect to a live tutor, review previous sessions, upload photographs from their textbooks, store important documents in their student locker, and search thousands of resources including videos, worksheets, and practice tests.  Check out more information about Tutor.com’s mobile services in the Client Resource Center at www.tutor.com/clients.

I am so glad I had the opportunity to attend ALA Midwinter, meet so many great people, hand out our very popular cell phone socks and bright orange pens, and of course show Tutor.com in action. If you weren’t able to attend, be sure to visit us at booth #1134 at PLA in Philadelphia, PA. We can’t wait to see you there!

Check out our photo album of all the fun we had in Dallas on flickr!

Post contributed by Lauren Lobdell our Client Services Manager for libraries, corporations and colleges.

There was no red carpet or statuettes of little gold men, but the excitement, passion and moving speeches felt just like the Academy Awards—for librarians.   The “I Love My Librarian Award Ceremony” took place last Thursday at the Times Center in New York City.  Hosted by the Carnegie Corporation of New York and The New York Times, the event celebrates 10 exceptional librarians from around the country.

And each and every librarian was exceptional.  From creating adaptive technology for people with disabilities to using grants during a difficult funding period to doubling the size of their media collection and even integrating technology into school curriculums, it’s clear that libraries are making an impact in this digital age.

Adding to the glamour and fun of the evening were moving remarks by Caroline Kennedy who presented libraries as learning centers and librarians as champions of education, “serving on the frontlines of a battle that will shape our country.” Vartan Gregorian, the President of the Carnegie Corporation of New York added that libraries are creating equality for all people and evolving to “help us find our way along the electronic highway.”

As someone who works closely with libraries as a client services manager for Tutor.com, it was wonderful to see librarians get the credit they deserve for the important work they are doing.  Even better, I was able to cheer on award recipients from our long time clients, the D.C. Public Library and Birmingham Public Library which participates in the HomeworkAlabama  statewide program.

You can read more about all of the I Love My Librarian Award winners here and remember to nominate a librarian that you love for the 2012 awards!

Susan takes a break on a glacier during the Alaska Library Association Conference

When we founded Tutor.com over a decade ago, a guiding principle was to recruit and keep great people. From our community of 2,500 tutors to our staff, we have a dynamic, diverse group whose goal is to help students of all ages learn better.

One shining example of finding and keeping fabulous folks is Susan Del Rosario who was recently promoted to Director of Client Care. Susan joined Tutor.com eight years ago as science tutor. She loved tutoring and kept sending our staff ideas about how to make online tutoring even better for both students and tutors. Her enthusiasm and fresh perspective made her the perfect choice to join our Instructional Team that recruits, onboards and manages tutors.

As Susan learned more about Tutor.com she transitioned to our Client Care Team where she once again brought a unique perspective and new ideas to working with hundreds of public libraries across the country.

Over the past year, Susan travelled 36,644 miles visiting 31 cities from Orlando, FL to Juneau, AK. In every city she meets with library staff and directors. She shares what we’re up to such as launching mobile services and creating new classroom features.  But more importantly she listens. And she brings back everything she hears and learns from our clients to the rest of us to ensure we’re delivering the services our clients and our students want.

You have to love what you do to fly over 36,000 miles a year (and eat all that airplane food) and Susan could not be more passionate about her work. Check out her Facebook post after the recent California Library Association Conference:

“Conferences remind me why I fell in love with my job. Great conversations with old friends and the opportunity to meet so many new friends! My clients are the greatest!”

For our amazing library clients, be on the lookout for some new, fun and exciting programs in 2012 thanks to Susan and her new role as Director of Client Care. Want to congratulate Susan personally? Email her at sdelrosario@tutor.com.

If you follow our blog, you know that we love to read and have a great staff book club that meets monthly.  Our book picks are very diverse and several months back we read a fantastic book from the manga genre – Japanese comics and print cartoons – Tekkon Kinkreet: Black & White.

So we are excited to celebrate this year’s Teen Read Week theme Picture It @ your library.  The Young Adult Library Services Association (YALSA) sponsors Teen Read Week each year and they describe this theme as encouraging “teens to read graphic novels and other illustrated materials, seek out creative books, or imagine the world through literature just for the fun of it.” Check out the post below to find out some tips from a pro on how to read manga and find some inspiration to stop by your local library to Picture It!

A Manga Primer

We each take turns writing our blog posts for the book club. This entry was from Abel Martin.

I really enjoy reading manga and I wanted to bring my joy to the book club members who hadn’t experienced it firsthand.  If you’re like me and you want to introduce friends who aren’t familiar with manga, Tekkon Kinkreet: Black & White might be a worth checking out.  However, you should make sure to give novices to the genre more pointers than I gave my fellow book-clubbers.  In retrospect, I think the most important part of reading manga is to understand how the panels (individual squares on each page) add to the story.  Reading a good manga is like watching a good movie.  The story is told through both dialogue and visuals.  Here are some handy tips on panels for the freshman

Right to Left vs. Left to Right:
Before you start reading a manga you’ll need to know how to read the book.  The panels in Tekkon Kinkreet: Black & White have been Americanized.  This means that the panels read in the same direction as an American comic book (read from left to right) as opposed to traditional manga (read from right to left).  This removes a hurdle for people who are new to the genre, but keep it in mind as you read other manga.  Usually there will be a page in what Americans would consider the start of the book that’ll warn you if the panels are laid out in a traditional manner and you’ll start reading from the rear.

Look for themes that repeat:
In Tekkon Kinkreet: Black & White, like most manga, there are themes that repeat not only in dialogue, but also visually in the panels.  Take note of Black and White’s companion animals.  Ask yourself why each character gets a particular animal and what feeling each one creates for you as you read.  Also ask yourself why there are so many duos in Treasure Town and how each duo compares to the rest.

If something in a panel looks weird, ask yourself why before you move to the next panel:
In a good manga, everything in a panel is important and deliberate.  The choice of fonts, the background shadows, the lack of shadows, the graffiti, everything.  The talking turtles, the “HYUUU” that roars through the town at certain moments, and the constantly changing proportions of the characters all have purpose.    If after some reflection something still doesn’t make sense, talk about it with someone else who read the book. There’s a good bit of depth in the panels, especially the ending!

Tekkon Kinkreet: Black & White is a good introduction to manga.  I’m happy that I had a chance to introduce a new genre to my fellow book club members and I look forward to having conversations about new manga that they discover on their own.

September is Library Card Sign Up Month and as it draws to a close we wanted to share our top 5 favorite reasons as to why you should sign up for your very own card at your local library.

1. It’s not just books. While many of us here at Tutor.com are avid book readers, as chronicled in our ‘Tutor.com Reads’ book club posts, others in the office prefer to cozy up with a magazine or a good movie. But they too would be missing out if they didn’t sign up for a library card. Most libraries have a great selection of DVDs to choose from as well as the latest magazines for any and every interest…all for free! Not to mention, most libraries also provide access to the internet so that if you aren’t connected at home you can still set up an e-mail address and keep in touch with all your friends and family, research homework projects and even find a recipe to make for dinner tonight!

2. You might find a cat to hang out with! On a cold winter night in Spencer, IA a small kitten was put into the book-return slot. After the library director, Myron, finds the tiny ginger kitten (later named Dewey Readmore Books) she allows the cat to call the library its home. Impacting Myron’s life as well as countless other members of the community, this true story is remembered in Dewey: The Small-Town Library Cat Who Touched the World by Vivki Myron.

3. Access banned books. Did you know that this week is also Banned Books Week? The website explains that “during the last week of September every year, hundreds of libraries and bookstores around the country draw attention to the problem of censorship by mounting displays of challenged books and hosting a variety of events.” Have you always wanted to read The Catcher in the Rye or The Lord of the Flies but don’t have access to it (both are on the most frequently challenged list)? Stop by your local library, because it just might be right there on their shelves!

4. Find out the latest must reads. This one comes from Carnegie Library of Pittsburgh and was included in their Library Card Sign Up month 30 Days, 30 Ways to Use Your Library Card Facebook posts. If you are unsure of what to read next, you can get recommendations from those who love books the most, the library staff!

5. Use Tutor.com. We work with hundreds of libraries across the country, from 6 statewide programs to community public libraries, which provide free access to Tutor.com’s live homework help for their communities. We love working with them and think each of you should sign up for your very own library card to find out what programs your library offers to you!

Tutor.com Team Celebrates 10th Anniversary Partnering with Libraries

Our library team is home safe and sound after a wonderful few days in New Orleans for the ALA 2011 Annual Conference.  We had an amazing time meeting with clients and librarians from around the country.  We were especially thrilled to celebrate our 10 year anniversary with a piece of cake and glass of champagne with so many of you.

 When we got back and compared notes from the show, we realized that many of you had similar questions about Tutor.com’s services.  Below are the answers to read at your leisure; perhaps with a glass of champagne.

 Q: Who are your tutors?

A:  Our tutors are the best!  They’re the reason we have the highest quality and highest-rated tutoring service available.  They are certified teachers, professors, students at accredited colleges and universities as well as experts in their field.  Every tutor has completed a comprehensive application process that includes a writing sample and mock sessions.  And every tutor has passed a third-party background check.  

 Even better, our tutors genuinely enjoy what they do and that enthusiasm and love of teaching is shared with every student who uses our service.  You can check out our 2011 Annual Tutor Survey for more information.

 And yes, they are very much alive.  No robots or software here!

 Q: You offer Career Services?

A:  Yes!  We launched our  Adult Education and Career Center back in 2009 when libraries told us they needed support for the job seekers in their community.  Job seekers can connect to a live career tutor for help writing a resume, conducting a job search, preparing for an interview and much more.  We also offer local job listings by city in the Career section of our SkillsCenter as well as resume and cover letter templates, interview tips and much more. 

 Tutor.com also runs a popular Career Webinar series featuring author and career expert, Barbara Safani.  Our next Career Webinar is coming this fall.

Q: Who can get tutoring?

A:  Everyone!  Whether you have a seven year old working on spelling, a 17 year old figuring out chemistry or a 57 year old changing jobs and going back to school, we can help.  Tutor.com offers K-career services that cover more than 25 subjects including test prep, GED support and career help.

 Q: Has your pricing changed recently?

A: We offer several flexible pricing plans that best meet the needs of our clients.  If you’d like to get a price quote for your library, contact us and we’ll provide a customized quote.

 Q. Will you be developing an app for Android?

A.  Yes!  We’re working on launching Tutor.com To Go™ mobile app for Android later this year.

 Q. What’s new?

A. We’ve introduced several new features this year including:

• Tutor.com To Go™ – the only online tutoring app for libraries.  Students can connect to a tutor from their iPhone, iPad or iPod Touch.
• Accounts – Personalized accounts allows students to save and review their sessions.
• Favorite Tutors – This is the #1 feature students asked for.  Now they can select and connect to favorite tutors to create a highly personalized tutoring experience.
• Student Locker – From any device, students can access their locker to store or review homework assignments, projects and even pictures.  Students can share these materials with a tutor during their session.

 What you won’t find at Tutor.com are features and services that compromise our strict policies around safety, privacy and anonymity. No open and non-moderated classroom environments that encourage at best bad behavior and at worst dangerous behavior.

 Q: How do students get Tutor.com To Go™?

A: Tutor.com To Go™, our new mobile app is available to all of our library clients’ patrons for free.  Patrons go to www.tutor.com/togo (or directly to iTunes store) and follow the instructions to download the app to their mobile device.  Students must have a Tutor.com account to use the mobile app.  An account can be created on your library’s co-brand page from any device.  Accounts also give students access to past sessions, favorite tutors and their own locker to store resources.

 Q: Where can I find bookmarks and other materials to promote my Tutor.com program?

A:  We have an entire website dedicated to helping you educate your community about your Tutor.com program.  Our Client Resource Center (CRC) includes ready-to-print, professionally designed bookmarks, flyers, posters and much more.  The CRC is password protected.  Please contact your client services manager (clientsupport@tutor.com) if you need help getting access.

 Q:  Am I eligible to use Tutor.com under the Department of Defense program? 

A:  Members of the military and their families should check http://www.tutor.com/military/eligibility to see if they are eligible for Tutor.com for U.S. Military Families.  This service is funded by the Department of Defense and free to eligible users.

Have more questions?  Drop us an email or leave a comment.